My domain is: admin.konzilo.com
I ran this command: certbot register --update-registration
It produced this output: An unexpected error occurred:
The server experienced an internal error :: Unable to update registration
Please see the logfiles in /var/log/letsencrypt for more details.
My web server is (include version): nginx version: nginx/1.8.0
The operating system my web server runs on is (include version): Ubuntu 14.04.3 LTS
My hosting provider, if applicable, is: Linode
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
certbot --version
certbot 0.17.0
Part of the log file:
2017-09-19 09:25:45,472:DEBUG:acme.client:JWS payload:
{
“contact”: [
"mailto:somemail@mydomain.com"
],
“resource”: “reg”,
“agreement”: “https://letsencrypt.org/documents/LE-SA-v1.1.1-August-1-2016.pdf”,
“key”: {
“e”: “AQAB”,
“kty”: “RSA”,
“n”: “[…snip…]”
}
}
2017-09-19 09:25:45,476:DEBUG:acme.client:Sending POST request to https://acme-v01.api.letsencrypt.org/acme/reg/5333102:
{
“protected”: “[…snip…]”,
“payload”: “[…snip…]”,
“signature”: “[…snip…]”
}
2017-09-19 09:25:45,830:DEBUG:requests.packages.urllib3.connectionpool:https://acme-v01.api.letsencrypt.org:443 “POST /acme/reg/5333102 HTTP/1.1” 500 107
2017-09-19 09:25:45,832:DEBUG:acme.client:Received response:
HTTP 500
Server: nginx
Content-Type: application/problem+json
Content-Length: 107
Boulder-Requester: 5333102
Replay-Nonce: -SFJZuBeTv6pfC9AVcEuYgOR_EAbKTO7gaHhwJsrCq8
Expires: Tue, 19 Sep 2017 09:25:45 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Tue, 19 Sep 2017 09:25:45 GMT
Connection: close
{
“type”: “urn:acme:error:serverInternal”,
“detail”: “Unable to update registration”,
“status”: 500
}
2017-09-19 09:25:45,832:DEBUG:acme.client:Storing nonce: -SFJZuBeTv6pfC9AVcEuYgOR_EAbKTO7gaHhwJsrCq8
2017-09-19 09:25:45,832:DEBUG:certbot.log:Exiting abnormally:
Traceback (most recent call last):
File “/usr/bin/certbot”, line 11, in
load_entry_point(‘certbot==0.17.0’, ‘console_scripts’, ‘certbot’)()
File “/usr/lib/python2.7/dist-packages/certbot/main.py”, line 753, in main
return config.func(config, plugins)
File “/usr/lib/python2.7/dist-packages/certbot/main.py”, line 466, in register
body=acc.regr.body.update(contact=(‘mailto:’ + config.email,))))
File “/usr/lib/python2.7/dist-packages/acme/client.py”, line 131, in update_registration
updated_regr = self._send_recv_regr(regr, body=body)
File “/usr/lib/python2.7/dist-packages/acme/client.py”, line 106, in _send_recv_regr
response = self.net.post(regr.uri, body)
File “/usr/lib/python2.7/dist-packages/acme/client.py”, line 682, in post
return self._post_once(*args, **kwargs)
File “/usr/lib/python2.7/dist-packages/acme/client.py”, line 695, in _post_once
return self._check_response(response, content_type=content_type)
File “/usr/lib/python2.7/dist-packages/acme/client.py”, line 582, in _check_response
raise messages.Error.from_json(jobj)
Error: urn:acme:error:serverInternal :: The server experienced an internal error :: Unable to update registration