I think the server is down?

The status reports all is operational, but I get the following log:

2017-06-08 23:54:52,117:DEBUG:urllib3.connectionpool:https://acme-v01.api.letsencrypt.org:443 “POST /acme/new-reg HTTP/1.1” 500 111
2017-06-08 23:54:52,118:DEBUG:acme.client:Received response:
HTTP 500
Server: nginx
Content-Type: application/problem+json
Content-Length: 111
Boulder-Request-Id: J7rsdfrzPU2eua7VfSs0MHpU5g1oE_fy33tIGbk-hKc
Replay-Nonce: CiiYGAMANnAEg8S5cl13Yr6JP9rAS6oPwA3HNwBbcuI
Expires: Thu, 08 Jun 2017 23:54:52 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Thu, 08 Jun 2017 23:54:52 GMT
Connection: close
“type”: “urn:acme:error:serverInternal”,
“detail”: “Failed to get registration by key”,
“status”: 500
2017-06-08 23:54:52,118:DEBUG:acme.client:Storing nonce: CiiYGAMANnAEg8S5cl13Yr6JP9rAS6oPwA3HNwBbcuI
2017-06-08 23:54:52,119:DEBUG:certbot.log:Exiting abnormally:
Traceback (most recent call last):
File “/usr/local/bin/certbot”, line 9, in
load_entry_point(‘certbot==0.16.0.dev0’, ‘console_scripts’, ‘certbot’)()
File “/usr/bin/app/src/certbot/certbot/main.py”, line 743, in main
return config.func(config, plugins)
File “/usr/bin/app/src/certbot/certbot/main.py”, line 667, in certonly
le_client = _init_le_client(config, auth, installer)
File “/usr/bin/app/src/certbot/certbot/main.py”, line 383, in _init_le_client
acc, acme = _determine_account(config)
File “/usr/bin/app/src/certbot/certbot/main.py”, line 368, in _determine_account
config, account_storage, tos_cb=_tos_cb)
File “/usr/bin/app/src/certbot/certbot/client.py”, line 160, in register
regr = perform_registration(acme, config)
File “/usr/bin/app/src/certbot/certbot/client.py”, line 190, in perform_registration
return acme.register(messages.NewRegistration.from_data(email=config.email))
File “/usr/bin/app/src/acme/acme/acme/client.py”, line 97, in register
response = self.net.post(self.directory[new_reg], new_reg)
File “/usr/bin/app/src/acme/acme/acme/client.py”, line 677, in post
return self._post_once(*args, **kwargs)
File “/usr/bin/app/src/acme/acme/acme/client.py”, line 690, in _post_once
return self._check_response(response, content_type=content_type)
File “/usr/bin/app/src/acme/acme/acme/client.py”, line 577, in _check_response
raise messages.Error.from_json(jobj)
Error: urn:acme:error:serverInternal :: The server experienced an internal error :: Failed to get registration by key
Add Comment Co

Does your server have IPv6 enabled?
If so, is it able to use IPv6 properly?
If not, or if not needed, can you disable IPv6?

Status shows an interruption, so that may be the case. I’d keep an eye on https://letsencrypt.status.io/ and try again once the status issue clears.

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