I asm looking after a customers website, the domain is hosted by 123-reg and i beleive is using nameservers and a few DNS entries to office365 (i actually never used office365 before so i have not much clue what its doiung here aparat from managing emails!?) it should then point to my hosting account at 18.104.22.168 the domain is: www.jlcrecruitmentandcare.co.uk.
I ran this command: Plesk cert install
It produced this output:
Could not issue an SSL/TLS certificate for jlcrecruitmentandcare.co.uk
Could not issue a Let’s Encrypt SSL/TLS certificate for jlcrecruitmentandcare.co.uk . Authorization for the domain failed.
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/3421028322.
Detail: Fetching http://www.jlcrecruitmentandcare.co.uk/.well-known/acme-challenge/2WPPrEQEtVMGs4efUOXx9SCmlksXBafLPEM3MTAgMjg: DNS problem: NXDOMAIN looking up A for www.jlcrecruitmentandcare.co.uk - check that a DNS record exists for this domain
My web server is (include version): Plesk Obsidian 18.0.24
The operating system my web server runs on is (include version): os_CentOS 7
I can login to a root shell on my machine (yes or no, or I don’t know): dont know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes plesk
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):
when i try to install the free cert it gives me the above error.
i am asking whether there is a login somewhere for office 365 admin from my customer but im hoping its something i have either missed or mistaken.
any help appreciated