Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: powermanuscript.com
I ran this command: From Plesk Obsydian latest, did the Let’s Encrypt GUI button (no command)
It produced this output:
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/5632862428.
Detail: DNS problem: NXDOMAIN looking up TXT for _acme-challenge.powermanuscript.com - check that a DNS record exists for this domain
My web server is (include version): Latest Apache
The operating system my web server runs on is (include version): Ubuntu 18.04
My hosting provider, if applicable, is: DigitalOcean
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk latest Obsydian
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot): no/don’t know
My knowledge of this is poor, so please pardon my ignorance.
My Wordpress website on Plesk works fine, so I know that the basic A record/DNS is good. The problem is when I try to assign the SSL certificate and I keep getting this error, and I have absolutely no idea what to look for or what to do. Any help is deeply appreciated.