Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: I can’t provided
I ran this command: Plesk let’s encrypt install
It produced this output:
Error: Could not issue a Let’s Encrypt SSL/TLS certificate for foo.es. Authorization for the domain failed.
Additional error details: Invalid response from https://acme-v01.api.letsencrypt.org/acme/authz/6oS_4St36yjkbRdBhdW_TJbQhUfq7sMQ0hC2yZvFib4. Details: Type: urn:acme:error:connection
Detail: Fetching http://foo.es/.well-known/acme-challenge/lbtHy3ads9eVXiLOP6NBFUkMyUOJj-PqZitW9Hv_Qwk: Timeout
My web server is (include version): Plesk 12.5(Nginx & apache installed)
The operating system my web server runs on is (include version): Ubuntu 14.04
My hosting provider, if applicable, is: I have the domain with dinahosting and the server with 1and1
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk 17.5
I tried to include the TXT DNS _acme-challenge.www.foo.es
I checked the DNS, without significative fault.
I can acces to http://foo.es/.well-known/acme-challenge/lbtHy3ads9eVXiLOP6NBFUkMyUOJj-PqZitW9Hv_Qwk through my browser
I don’t know what more to do.