Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:paraglide.co.uk
I ran this command: Let's debug found All OK!
No issues were found with paraglide.co.uk.
It produced this output:Could not issue an SSL/TLS certificate for paraglide.co.uk
Could not issue a Let's Encrypt SSL/TLS certificate for paraglide.co.uk. Authorization for the domain failed.
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/7439420892.
Detail: DNS problem: NXDOMAIN looking up TXT for _acme-challenge.paraglide.co.uk - check that a DNS record exists for this domain
My web server is (include version):
The operating system my web server runs on is (include version):CentOS Linux 7.8.2003 (Core)
My hosting provider, if applicable, is:ionos1&1
I can login to a root shell on my machine (yes or no, or I don't know):no
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):Plesk Obsidian
Version 18.0.30 Update #1, last updated on Sept 22, 2020 06:03 AM
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):