Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
test2.app.cefmed.com
I ran this command:
sudo python3 -m venv /opt/certbot/
It produced this output:
The virtual environment was not created successfully because ensurepip is not
available. On Debian/Ubuntu systems, you need to install the python3-venv
package using the following command.
apt-get install python3-venv
You may need to use sudo with that command. After installing the python3-venv
package, recreate your virtual environment.
Failing command: ['/opt/certbot/bin/python3', '-Im', 'ensurepip', '--upgrade', '--default-pip']
My web server is (include version):
apache
The operating system my web server runs on is (include version):
ubuntu@ip-172-31-4-60:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.6 LTS
Release: 18.04
Codename: bionic
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
ubuntu@ip-172-31-4-60:~$ certbot --version
Traceback (most recent call last):
File "/usr/bin/certbot", line 5, in
from certbot.main import main
ModuleNotFoundError: No module named 'certbot'
