Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: pbp.net (and a few others)
I ran this command: ./certbot-auto renew
It produced this output:
Error: couldn’t get currently installed version for /opt/eff.org/certbot/venv/bin/letsencrypt:
Traceback (most recent call last):
File “/opt/eff.org/certbot/venv/bin/letsencrypt”, line 7, in
from certbot.main import main
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/main.py”, line 5, in
import logging.handlers
File “/usr/lib/python2.7/logging/init.py”, line 26, in
import sys, os, time, cStringIO, traceback, warnings, weakref, collections
File “/usr/lib/python2.7/weakref.py”, line 14, in
from _weakref import (
ImportError: cannot import name _remove_dead_weakref
(to test, tried as regular user, with sudo, and as root)
very few changes except security updates and recent upgrade to 18.04 from 16.04.4
My web server is (include version): Apache/2.4.29
The operating system my web server runs on is (include version): “Ubuntu 18.04 LTS”
My hosting provider, if applicable, is: N/A
I can login to a root shell on my machine (yes or no, or I don’t know): YES
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): NO