My domain is: www.canadiandragon.com
The operating system my web server runs on is (include version): Plesk 12.0.18 for windows
My hosting provider, if applicable, is: Deluxe Windows Hosting with Plesk
I can login to a root shell on my machine (yes or no, or I don’t know): I think so, I use FileZilla to upload everything and can copy to the folder that holds my httpdocs folder
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk for Windows on GoDaddy
Hi guys, so my issue is that I am hosting with GoDaddy, who suck, and try to make everything as hard as possible in setting this up so that you’ll give up and buy their crappy SSL.
My first beef is that they force you to have them issue a CRT request through them, but then they only let you put in one domain (such as just www). I’m going to be writing them to complain about that, as then you can’t secure it without the www. I’ve tried getting around that with a .htaccess and web.config file and by setting www.canadiandragon.com as my preferred, but I am not sure if it 100% works for everyone.
Anyway, besides the point is that I can’t install certbot with them as far as I can tell, I have to issue the CRT though them. So I’ve done that, and it seems to work, but when I go on SSL Shopper it gives me an error on the last link that says:
The certificate is not trusted in all web browsers. You may need to install an Intermediate/chain certificate to link it to a trusted root certificate. Learn more about this error. The fastest way to fix this problem is to contact your SSL provider.
So I compared my website to another website that uses Let’s Encrypt and the difference as far as I could tell was that my root cert common name was Let’s Encrypt Authority X1 and theirs was Let’s Encrypt Authority X3. I tried two different sites for issuing certs- zerossl.com and sslforfree.com and both times I am running into the same error. I’m not sure what to do otherwise to get this fixed, as I don’t think I can use certbot, even though plesk apparently supports it, I don’t think GoDaddy does and like I mentioned before, I have to have them issue the CRT request. Any help on how to fix this and get a proper root certificate would be appreciated!