NET::ERR_CERT_AUTHORITY_INVALID with plesk

Help
1

My domain is: whitecrownfashion.com

I ran this command:-

It produced this output: -

My web server is (include version): plesk

The operating system my web server runs on is (include version): ?

My hosting provider, if applicable, is: bungeecloud.org

I can login to a root shell on my machine (yes or no, or I don’t know): i think no

I’m using a control panel to manage my site (no, or provide the name and version of the control panel) no:

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): im not using certboz

2

Hi,

Are you trying to obtain a valid tls certificate from Let’s Encrypt?
I believe your host might have that built in to Plesk.

Please check out this tutorial and try to obtain it in this way.
https://docs.plesk.com/en-US/onyx/customer-guide/websites-and-domains/securing-connections-with-ssltls-certificates/getting-free-ssltls-certificate-from-lets-encrypt.77233/

Please post back if you have any other questions.

Thank you

3

Hello,

i did it and it says
" Please wait while Plesk finishes adding a DNS record with the following parameters:
Record type: TXT
Domain name: _acme-challenge .whitecrownfashion.com"

4

Hi,

Did you delegrate your domain name to their NS servers? (Hosting Provider)

From what I saw, your domain is still NSing with NameCheap.

Which means, you probably need to find the TXT record and manually adding the TXT record to your NameCheap DNS IF you don’t want to use or don’t have NS configuration from your hosting provider.

Also, did you choose to issue “Wildcard certificate” by any chance? Because if not, it should fall back to HTTP validation…

Thank you

5

Yeah, the NameCheap BasicDNS is activated.
I asked the hoster and they said “You just need to put in the A Records.”

6

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