SSL Certificate not getting installed

[fadi99]

Hi,

Need your help please as not able to install SSL certificate on AWS lightsail wordpress instance. I had run the command sudo /opt/bitnami/bncert-tool

During the processing after accepting the Let’s Encrypt agreement getting the below error so please advise how this can be fixed?

An error occurred creating certificates with Let’s Encrypt:

error: one or more domains had a problem:
[www.example.com] acme: error: 400 :: urn:ietf:params:acme:error:dns
:: DNS problem: NXDOMAIN looking up A for www.example.com - check
that a DNS record exists for this domain, url:

Thanks in advance.

Regards,

Fawad

[JuergenAuer]

Hi @fadi99

you are not the owner of example.com, so you can’t create a certificate with that domain name.

[fadi99]

I just changed the website name in this blog however the actual domain name is australia.news1602.com on which I got this error.

[JuergenAuer]

@fadi99

the actual domain name is australia.news1602.com

Curious. That domain name has an ip address.

australia.news1602.com. 58      IN      A       52.27.220.130

And there is no DNSSEC error visible (DNSSEC isn’t used).

Now your domain doesn’t answer, but that’s a different error. http / port 80 must work.

[fadi99]

This is the default firewall on DNS Done settings so you can see port 80 is enabled.

[JuergenAuer]

@fadi99

so you can see port 80 is enabled.

There is no answer - see https://check-your-website.server-daten.de/?q=australia.news1602.com

That’s the answer of a blocking firewall, not a 10 second - timeout.

[fadi99]

Thanks for your response.

Can you guide me the next step to fix this issues?