Safari Error This connection is not Private

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: opened the page

It produced this output: “This Connection is not Private”, but only on Safari (whether on ipad, or desktop, doesn’t matter

My web server is (include version): Apache

The operating system my web server runs on is (include version): Linus Debian 4.9.189-3

My hosting provider, if applicable, is: Google Cloud Platform

I can login to a root shell on my machine (yes or no, or I don’t know): Yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): Certbot 0.28.0

You need to make sure your certificate covers both forms of your domain name: and

At the moment it only covers, which results in the error.

If you use Certbot, you can achieve this by passing both domains as arguments:

-d -d
1 Like

You nailed it, thanks for the help

A post was split to a new topic: “This Connection is not Private”

this is still an issue for me
could you please elaborate more on this

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