Help: Your connection is not private

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output: Your connection is not private

Attackers might be trying to steal your information from (for example, passwords, messages, or credit cards). Learn more

It asked me to return to safety . But I being owner, I proceeded to the 'unsafe' and got to the website. An invited reader would not have proceeded.

My web server is (include version):

The operating system my web server runs on is (include version): I dont know (Linux?)

My hosting provider, if applicable, is: (

I can login to a root shell on my machine (yes or no, or I don't know): I dont know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): dont know. Am a novice

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An ancient certificate from 2016 for a different hostname is configured at the server of your website. The same certificate is presented by the server when using random hostnames, so it's probably the default certificate and not specifically configured for your website.

Did you somehow enable HTTPS, SSL or TLS in the control panel of your website? Your hosting provider claims "Free Wildcard SSL Certificates" for "StackCP Linux Cloud Hosting". Check the site of your hosting provider to see how to enable it or open a ticket for help. There's not much we can do about it I'm afraid.


Hi @Kennethfat

checking your domain there is an active certificate -

Issuer not before not after Domain names LE-Duplicate next LE
Let's Encrypt Authority X3 2020-10-27 2021-01-25 *, *, *, *, *, *,,,,,,,,,, - 16 entries

But it's not used.

Are these other domains your domains?

May be your hoster has created a certificate, but not installed.

So you see an expired certificate.

Ask your hoster or check, if the control panel has additional options to see / recreate / install the certificate.

If not, change your hoster.

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Are these other domains your domains? yes

Thank you

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I appreciate your input. Thanks


There are also a few things have not yet been mentioned:

server: Apache
x-powered-by: PHP/5.6.40
x-redirect-by: WordPress
x-provided-by: StackCDN
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