This Connection Is Not Private

Help
1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.wantmanagement.com

I ran this command: Opened website

It produced this output: This Connection Is Not Private

My web server is (include version): ?

The operating system my web server runs on is (include version): ?

My hosting provider, if applicable, is: ALLYOU.NET?

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Allyou.net

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

Sorry I am not familiar with a lot of these terms. I registered the Domain with Godaddy.com and I am using ALLYOU.NET to display my customized website template.

Any help fixing this error would be greatly appreciated. Not getting much help from ALLYOU.NET

2

How did you get the certificate?

The problem is that you have a certificate for wantmanagement.com, but you need to get a certificate for both:

  • www.wantmanagement.com and
  • wantmanagement.com

However you obtained your certificate, you’ll just need to repeat the process, remembering to include both versions of your domain on the certificate.

3

Hi @seanpen

there is a check of your domain, ~~ 7 hours old - https://check-your-website.server-daten.de/?q=wantmanagement.com

You have already created two new certificates with both domain names:

Issuer not before not after Domain names LE-Duplicate next LE
Let's Encrypt Authority X3 2019-07-16 2019-10-14 wantmanagement.com, www.wantmanagement.com - 2 entries duplicate nr. 2
Let's Encrypt Authority X3 2019-07-16 2019-10-14 wantmanagement.com, www.wantmanagement.com - 2 entries duplicate nr. 1
Let's Encrypt Authority X3 2019-06-22 2019-09-20 wantmanagement.com - 1 entries

But you use the wrong certificate with one domain name:

CN=wantmanagement.com
	22.06.2019
	20.09.2019
expires in 64 days	wantmanagement.com - 1 entry

So it's only an installation problem.

How did you create these certificates? What's your Letsencrypt client? Did you restart your server?

1 Like
4

I think ALLYOU might have solved this problem now on their back end. Have the certificates been corrected?

5

Use the online tool to recheck your domain.

1 Like
6

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