Renewing when the control panel certificate has expired

[iyahi]

Hi Help,

I have a unique chicken or the egg situation.

I received the notification that I needed to renew in 20 days, but then the certificate ended before then (?) and now I can’t go into my WordPress site to renew the certificate. The site read as ‘insecure connection’ (obviously)
Have you heard of this? How do I fix the problem if I can’t get into my dashboard? Any good solutions/ suggestion will be appreciated.

my site is iyahi.com/ date of renewal 10 Sep 19 16:20 +0000
Thanks

[mnordhoff]

Hello. I moved your post to a new topic, since it looked separate from the other issue.

I’m sorry I didn’t write a very good title.

What URL isn’t working, exactly?

There is a certificate for iyahi.com that expires on 10 September, but there is also a Let’s Encrypt certificate that expires in October, and the website is using a cPanel certificate that also expires in October.

https://crt.sh/?q=iyahi.com
https://crt.sh/?q=%.iyahi.com

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

[JuergenAuer]

Hi @iyahi

@iyahi

my site is iyahi.com/ date of renewal 10 Sep 19 16:20 +0000

where is there an expired certificate? What url do you use? Checking your domain there is a valid cPanel-certificate ( https://check-your-website.server-daten.de/?q=iyahi.com ):

CN=iyahi.com
	25.07.2019
	24.10.2019
expires in 49 days	
iyahi.com, mail.iyahi.com, www.iyahi.com - 3 entries

And a lot of good / green connections. The port check is happy:

Only thing (but I don't know enough about cPanel): The WHM https port doesn't answer.

So share the exact url you use.