Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is: o2switch.net
I can login to a root shell on my machine (yes or no, or I don’t know):don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Wordpress 4.9.1
Hi
I renew the let’s encrypt in cpanel of my provider (o2switch) but the expiration date don’t move from dec 29, 17. That means that the website is not still in ssl
that no new certificate has been issued on the Let’s Encrypt side, but we wouldn’t be able to tell whether the cPanel software on your hosting provider’s end requested it unsuccessfully or didn’t request the renewal at all for some reason.