Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: reflect365.uk
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:https://www.vultr.com
I can login to a root shell on my machine (yes or no, or I don’t know): I dont know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):PLESK
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):
Hello, i have recieved the following email:
Your certificate (or certificates) for the names listed below will expire in 10 days (on 02 Mar 20 14:43 +0000). Please make sure to renew your certificate before then, or visitors to your website will encounter errors.
We recommend renewing certificates automatically when they have a third of their
total lifetime left. For Let’s Encrypt’s current 90-day certificates, that means
renewing 30 days before expiration. See
https://letsencrypt.org/docs/integration-guide/ for details.
For any questions or support, please visit https://community.letsencrypt.org/. Unfortunately, we can’t provide support by email.
For details about when we send these emails, please visit https://letsencrypt.org/docs/expiration-emails/. In particular, note that this reminder email is still sent if you’ve obtained a slightly different certificate by adding or removing names. If you’ve replaced this certificate with a newer one that covers more or fewer names than the list above, you may be able to ignore this message.
I am unsure of where i need to go or what i need to do to renew it - i have no contact with the developer who moved this site to vultr.com servers
any help would be appreciated