Issue renewing certificate

Hello, I also have an issue renewing. My website is built on Wordpress, hosted by Hostinger. I use WP-Encrypt to get the certificate. It was fine the first few times but now it’s not doing the thing…and uh that’s bad since I"m in the middle of a huge marketing campaign and can’t have warnings issued by my site for first time visitors…PLEASE HELP…and I do not know like back coding things…so I need layman’s step by step terms please.

inglespocoapoco.com is the domain. Thanks so much…!

Hello. I’ve moved your post to a new thread.

Have you been able to renew your certificate now?

https://inglespocoapoco.com/ is using a new certificate.

https://www.inglespocoapoco.com/ is still using an expired certificate, though. Edit: Now it works too.

Can you fill in as much of the questionnaire below as you can?


Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

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