How do I renew cert

Hello peeps, I have received a similar email, saying that a certificate for my website will expire in 6 days, and customers might face an error. Sorry if it's a silly question, but how do I renew the certificate? I have no idea, as I don't recall doing any certificate in the first place.... I did the website using Wordpress and it's hosted on IONOS. I'm in UK if that makes any difference.
Any advice appreciated.

Hello @Alb673

I moved your post to its own thread in the Help section. Had you started a new thread you would have been shown the questions below. Please answer as many as you can.

The most important info is the domain name(s) shown in the email. Thank you


Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. |, so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):


Hi Mike,
thanks for the reply and moving my question to the right place :slight_smile:
The domain name is
Website made using WordPress and hosted with IONOS.
I can log into IONOS control page, for my browser.
Apologies, I am not a web designer, and I don't know an answer about the other questions.
I would think that IONOS should renew the certificate?


1 Like

Yes, it looks like you are now using a wildcard cert from DigiCert. Did you maybe pay your hosting for this service around Apr 11 of this year?

Requests to your domain use that DigiCert cert so it doesn't look like you are using the prior Let's Encrypt certs. If so you can just ignore the warning email.

Here is your recent cert history


I might have....I am paying monthly, so I guess the certificate service it's included
Honestly those info are above my knowledge. I was a bit worried, so thanks for confirming that I can ignore the email