Renew my Company SSL Cert

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.atjrc.org

I ran this command: Open website

It produced this output: NET::ERR_CERT_DATE_INVALID

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): I don't know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

I want to renew my sites certification please

1 Like

Well, you haven't given us much (anything, really) to work with, so the best I can say is, "whatever you did to get the cert in the first place, do it again." But it's been expired for over a month--why is it just now a problem?

7 Likes

I agree with danb35 and also why can't you use the Sectigo or Google cert which are both still valid? That at least would give you some time to get your Let's Encrypt requests working again

4 Likes

It looks like you are using Wordpress as your website content management/publishing system and your web server software is nginx. You should investigate whether you used a Wordpress plugin to get your last certificate and if so look at the options/logs etc for that. If you use a command line tool such as certbot or acme.sh you will need to repeat what you previously did to refresh you certificate. For instance Certbot has a "renew" option but you may also have to restart your web server for the certificate change to take effect.

Best to get a local web consultant to help if you don't know how to do this.

1 Like

The domain uses Cloudflare and while the domain is not currently proxied, those may be employed as Cloudflare edge certificates which would make their keys inaccessible.

4 Likes

Sure, I guess they could have been proxied at Cloudflare on those dates. But, I thought when Cloudflare uses Sectigo certs they are 90 day certs. The one here is 1 year.

3 Likes

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