Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command: certbot renew
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version): ubuntu
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
When renewing certificate, it was valid for 89 days, but on my website it didn't renew
All questions require an answer, even if that answer is "I don't know".
Please be as verbose as possible. For example, when asked for "this output" of the questionnaire, I would have expected you to copy/paste the ENTIRE output of the certbot renew command.
We are just volunteers on this Community and if users asking for help are not forthcoming in their request for help, volunteers might just think: "Well, I'll go to the next thread, I'm not helping here due to lack of proper information provided."
