Error issuing certificate

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Hi. im having problem with issuing certificate. i deleted old one idont know why(!) trying to issue again but it gives me this error.
There was a problem processing your request

My domain is: makopcowmats.com

I ran this command: issuing certificate

It produced this output: * Error issuing certificate

My web server is (include version): apache 2.4.46

The operating system my web server runs on is (include version): linux

My hosting provider, if applicable, is: guzelhosting

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): cpanel

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): not sure

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

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Welcome to the Let's Encrypt Community :slightly_smiling_face:

In addition to what @Osiris mentioned...

Requesting http://mail.makopcowmats.com/.well-known/acme-challenge/test yields a response from an nginx webserver with an application redirect to https://mail.makopcowmats.com/.well-known/acme-challenge/test that yields a response from a LiteSpeed webserver.

With this configuration, I'm very curious as to how you're trying to fulfill an http-01 challenge.

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it was my first website project with wordpress. So i dont get what exactly you are saying.

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Hi @arraddir,

Could you please check whether you have Force HTTPS Redirect enabled inside cPanel?

It's possible that the redirect might be coming from your .htaccess file or from a WordPress plugin as well.

I would guess that the problem is that the forced redirect is causing the certificate issuing process to fail, because the redirection is ending up on a different customer's domain (dryplatin.com) due to you not having a certificate yet.

The solution here would be to temporarily remove the HTTPS redirect, and then try issue the certificate.

Once you have a certificate, you can enable the redirect again.

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Thank you it worked.

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