Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: spider.my-gateway.de
I ran this command: sudo /home/pi/certbot-auto certificates
It produced this output:
sudo /home/pi/certbot-auto certificates
Bootstrapping dependencies for Debian-based OSes… (you can skip this with --no-bootstrap)
Hit:1 http://raspbian.raspberrypi.org/raspbian stretch InRelease
Hit:2 http://archive.raspberrypi.org/debian stretch InRelease
Reading package lists… Done
Reading package lists… Done
Building dependency tree
Reading state information… Done
augeas-lenses is already the newest version (1.8.0-1+deb9u1).
ca-certificates is already the newest version (20161130+nmu1+deb9u1).
gcc is already the newest version (4:6.3.0-4).
libaugeas0 is already the newest version (1.8.0-1+deb9u1).
libffi-dev is already the newest version (3.2.1-6).
libssl-dev is already the newest version (1.1.0j-1~deb9u1).
openssl is already the newest version (1.1.0j-1~deb9u1).
python is already the newest version (2.7.13-2).
python-dev is already the newest version (2.7.13-2).
python-virtualenv is already the newest version (15.1.0+ds-1).
virtualenv is already the newest version (15.1.0+ds-1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Creating virtual environment…
Installing Python packages…
Had a problem while installing Python packages.
pip prints the following errors:
Collecting ConfigArgParse==0.14.0 (from -r /tmp/tmp.i29oU6pNMH/letsencrypt-auto-requirements.txt (line 7))
Downloading https://files.pythonhosted.org/packages/55/ea/f0ade52790bcd687127a302b26c1663bf2e0f23210d5281dbfcd1dfcda28/ConfigArgParse-0.14.0.tar.gz
Collecting asn1crypto==0.24.0 (from -r /tmp/tmp.i29oU6pNMH/letsencrypt-auto-requirements.txt (line 9))
Downloading
…
Downloading https://files.pythonhosted.org/packages/85/40/41af45945649321b4d9dabe91abad617e59b12ec617930ecfcac1e1d6e2c/certbot_apache-0.33.0-py2.py3-none-any.whl (249kB)
Collecting certbot-nginx==0.33.0 (from -r /tmp/tmp.i29oU6pNMH/letsencrypt-auto-requirements.txt (line 213))
Downloading https://files.pythonhosted.org/packages/f2/0c/2816571232606b7a3364b2738b01c94898861e6c3ba37e63b04a0468a524/certbot_nginx-0.33.0-py2.py3-none-any.whl (86kB)
Requirement already satisfied: setuptools>=1.0 in /opt/eff.org/certbot/venv/lib/python2.7/site-packages (from josepy==1.1.0->-r /tmp/tmp.i29oU6pNMH/letsencrypt-auto-requirements.txt (line 87))
THESE PACKAGES DO NOT MATCH THE HASHES FROM THE REQUIREMENTS FILE. If you have updated the package versions, please update the hashes. Otherwise, examine the package contents carefully; someone may have tampered with them.
pycparser==2.19 from https://www.piwheels.org/simple/pycparser/pycparser-2.19-py2.py3-none-any.whl#sha256=344870c533812cb119c5475b5aed033ec546118711338ff9b2b78e67098d64e7 (from -r /tmp/tmp.i29oU6pNMH/letsencrypt-auto-requirements.txt (line 105)):
Expected sha256 a988718abfad80b6b157acce7bf130a30876d27603738ac39f140993246b25b3
Got 344870c533812cb119c5475b5aed033ec546118711338ff9b2b78e67098d64e7
Certbot has problem setting up the virtual environment.
We were not be able to guess the right solution from your pip
output.
Consult https://certbot.eff.org/docs/install.html#problems-with-python-virtual-environment
for possible solutions.
You may also find some support resources at https://certbot.eff.org/support/
My web server is (include version): apache
The operating system my web server runs on is (include version): raspberian
My hosting provider, if applicable, is: n/a
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):