Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: stevendtaylor.com
I ran this command: n/a
It produced this output: n/a
My web server is (include version): DV w/SSDs (CentOS 6) - Level 1 (mt) media temple
The operating system my web server runs on is (include version): CentOS 6.5 (Final)
My hosting provider, if applicable, is: (mt) media temple
I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk version 12.5.30 Update #79, last updated at Jan 15, 2019 12:38 AM
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot): IDK
I’ve installed a Let’s Encrypt cert for https://stevendtaylor.com/ inside (mt) media temple / Plesk however, it’s not renewing automatically. I also tried to manually renew the cert inside Plesk today but that didn’t work either. I was assuming that the cert would auto extend past April 3rd, 2019. Can you help me fix this please? I waited for auto renew, that didn’t work. Then I tried a manual renew, and this didn’t work either.
Please advise very soon. Thank you.
- Steven T.