Automatic renewal

I thought that my Let’s Encrypt SSL certificate woukd automatically renew, howewver it appears this hasn’t happened. Can someone tell me what I need to do to renew it please?
Thank you

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My domain

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: Web24 (

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know - cPanel?

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): cPanel 82.0.9

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): Don’t know

1 Like

Looks like it has been renewing automatically up until this last period:

You should probably ask Web24 about it. If they are using Let’s Encrypt via AutoSSL, then they will have to look into it why it is not functioning.

You can also yourself try visit the SSL Status interface in cPanel ( to try force AutoSSL to run, or check on why it’s failing.


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