How do I renew SSL certificate? It will expire in 3 days. C-panels says to contact Let's Encrypt

[t.todorov]

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.eiisa.eu

I ran this command: I don't run anything. I want to renew my SSL

It produced this output: I want to renew my SSL certificate

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

[griffin]

Welcome to the Let's Encrypt Community

From the certificate history for eiisa.eu, it looks like the certificate has been automatically renewing for almost two years now. How did you acquire your certificate originally (e.g. AutoSSL)? What changed in the last couple of months to cause it to not renew in November? What specific message are you getting? Screenshots are helpful.