Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: mollyandbanditpetparty.com
I ran this command: N/A
It produced this output: Invalid response from http://mollyandbanditpetparty.com/.well-known/acme-challenge/tNiQIAZkj1VHzdv04HBMN1nBC1QywHTpZDFQM8ThTR4: " <html xmlns=“http”
My web server is (include version): N/A
The operating system my web server runs on is (include version): Windows Server 2008 R2 Enterprise
My hosting provider, if applicable, is: N/A
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): IIS
ZeroSSL is failing on the http verification step. I created the appropriate directories in the proper location: mollyandbanditpetparty/.well-known/acme-challenge and the verification is unable to find the files. I added a test.txt file in the same location and I am able to access the file through my web browser. When I try to access the file through my web browser, I get 404 - file or directory not found. I am unsure why this step is failing.
I am using the free ssl certificate wizard tool.