Verification error

My domain is:
My web server is (include version): no sure
The operating system my web server runs on is (include version): linux
My hosting provider, if applicable, is: godaddy
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes
Can someone please point me in the right direction to resolve the error I get while generating certs on ? The error I get is "Invalid response from http:// my domains

Thank you

ZeroSSL will have instructed you to upload some files to your GoDaddy hosting, within a /.well-known/acme-challenge/ directory.

Could you provide us with links to the files that you created?

thank you for the swift reply. Yes, I created .well-known/acme-challenge/ directory. and upped the files, after, that is when the verification error occurs. Regarding links to the files I created, sorry I am a noob. I do not know how to do that, I have those files two places, obviously like I said in the directory on my server, and backups locally.

Sure. Can you please post what the names of the files are?




the txt files just for reference are named: account-key.txt and domain-csr.txt

By visiting , we can see that the file doesn’t exist in the expected location.

The file should be accessible via your website.

Which directory did you you create the .well-known directory in?

public_html / .well-known / acme-challenge (they reside inside acme-challenge)

in fact, I am looking at them

and just to clarify, I did not upload the .txt files, just those with the long file names

If you are sure it’s in the correct location, then the other possibility is that your .htaccess file is interfering.

One fix for that is to put the following at the very top of your ~/public_html/.htaccess file:

RewriteEngine On
RewriteRule ^\.well-known - [L]

again, thanks for the fast replies. I took a screen shot of your suggestion and will pass it along to my developer/friend, because, now this is over my head.

the paranoia part of me thinks godaddy did something to block this from working, because right before I attempted to install I called them to ask if I had shell access or not, and the support person wasnt to happy knowing what I was about to attempt to do.

anyway, thanks for trying to help!

You may have copied the wrong files.
If you have TeamViewer, I may be able to step you through the install

Sure, that would be appreciated. ID 617 711 740

if you are still here ill type the pass

don’t type it here
send via PM

For unknown reasons the DocumentRoot was NOT where it should have been/expected to be.
Nevertheless, we were able to locate it one folder deeper and all is now well*
(there remains a small problem with the font sizing and object locations - but clearly NOT TLS related)

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