Unable to connect to Let's encrypt from WHM (ubuntu) via Azure

[Hansen]

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: crea8sustainability.sg

I ran this command:

It produced this output:

My web server is (include version): Ubuntu 22.04

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: Azure

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

[Bruce5051]

Hello @Hansen, welcome to the Let's Encrypt community.

Using the online tool Let's Debug yields favorable results https://letsdebug.net/crea8sustainability.sg/2371440 and gets an OK.

Here is a list of issued certificates crt.sh | crea8sustainability.sg, the latest being 2024-11-26.

Please show the output of curl -v https://acme-v02.api.letsencrypt.org/directory

Edit

Also presently a Self-Signed certificate is being served https://decoder.link/sslchecker/crea8sustainability.sg/443

Edit 2

@Hansen

My web server is (include version): Ubuntu 22.04

Actually it is Server: Apache

$ curl -Ii http://crea8sustainability.sg
HTTP/1.1 301 Moved Permanently
Date: Fri, 21 Feb 2025 04:28:57 GMT
Server: Apache
Location: https://crea8sustainability.sg/
Content-Type: text/html; charset=iso-8859-1

Please also show the output of sudo apachectl -t -D DUMP_VHOSTS