Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: ppdportalweb.mygphc.org
I ran this command: Azure LetsEncrypt
It produced this output: The Lets Encrypt ACME server was probably unable to reach http://ppdportalweb.mygphc.org/.well-known/acme-challenge/EJZ5LS0Lui8Cpl_eYxG0y9pJ9AXaIWNFjlUVzQu720s view error report from Lets Encrypt at https://acme-v01.api.letsencrypt.org/acme/authz-v3/163749609 for more information*
Entire StackTrace
[Exception: The Lets Encrypt ACME server was probably unable to reach http://ppdportalweb.mygphc.org/.well-known/acme-challenge/EJZ5LS0Lui8Cpl_eYxG0y9pJ9AXaIWNFjlUVzQu720s view error report from Lets Encrypt at https://acme-v01.api.letsencrypt.org/acme/authz-v3/163749609 for more information]
LetsEncrypt.Azure.Core.Services.d__5.MoveNext() in D:\a\1\s\LetsEncrypt.SiteExtension.Core\Services\BaseHttpAuthorizationChallengeProvider.cs:121
System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +26
LetsEncrypt.Azure.Core.Services.d__5.MoveNext() in D:\a\1\s\LetsEncrypt.SiteExtension.Core\Services\BaseHttpAuthorizationChallengeProvider.cs:131
System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) +99
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +58
LetsEncrypt.Azure.Core.Services.d__5.MoveNext() in D:\a\1\s\LetsEncrypt.SiteExtension.Core\Services\AcmeService.cs:44
System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) +99
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +58
LetsEncrypt.Azure.Core.d__16.MoveNext() in D:\a\1\s\LetsEncrypt.SiteExtension.Core\CertificateManager.cs:231
System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) +99
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +58
LetsEncrypt.Azure.Core.d__17.MoveNext() in D:\a\1\s\LetsEncrypt.SiteExtension.Core\CertificateManager.cs:244
System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) +99
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +58
LetsEncrypt.SiteExtension.Controllers.d__7.MoveNext() in D:\a\1\s\LetsEncrypt-SiteExtension\Controllers\HomeController.cs:250
System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) +99
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +58
System.Web.Mvc.Async.TaskAsyncActionDescriptor.EndExecute(IAsyncResult asyncResult) +97
System.Web.Mvc.Async.<>c__DisplayClass8_0.b__1(IAsyncResult asyncResult) +17
System.Web.Mvc.Async.WrappedAsyncResult1.CallEndDelegate(IAsyncResult asyncResult) +10 System.Web.Mvc.Async.WrappedAsyncResultBase
1.End() +48
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +32
System.Web.Mvc.Async.<>c__DisplayClass11_0.b__0() +58
System.Web.Mvc.Async.<>c__DisplayClass11_2.b__2() +228
System.Web.Mvc.Async.<>c__DisplayClass7_0.b__1(IAsyncResult asyncResult) +10
System.Web.Mvc.Async.WrappedAsyncResult1.CallEndDelegate(IAsyncResult asyncResult) +10 System.Web.Mvc.Async.WrappedAsyncResultBase
1.End() +48
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +34
System.Web.Mvc.Async.<>c__DisplayClass3_6.b__4() +35
System.Web.Mvc.Async.<>c__DisplayClass3_1.b__1(IAsyncResult asyncResult) +100
System.Web.Mvc.Async.WrappedAsyncResult1.CallEndDelegate(IAsyncResult asyncResult) +10 System.Web.Mvc.Async.WrappedAsyncResultBase
1.End() +48
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +27
System.Web.Mvc.<>c.b__152_1(IAsyncResult asyncResult, ExecuteCoreState innerState) +11
System.Web.Mvc.Async.WrappedAsyncVoid1.CallEndDelegate(IAsyncResult asyncResult) +29 System.Web.Mvc.Async.WrappedAsyncResultBase
1.End() +48
System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +45
System.Web.Mvc.<>c.b__151_2(IAsyncResult asyncResult, Controller controller) +13
System.Web.Mvc.Async.WrappedAsyncVoid1.CallEndDelegate(IAsyncResult asyncResult) +22 System.Web.Mvc.Async.WrappedAsyncResultBase
1.End() +48
System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +26
System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
System.Web.Mvc.<>c.b__20_1(IAsyncResult asyncResult, ProcessRequestState innerState) +28
System.Web.Mvc.Async.WrappedAsyncVoid1.CallEndDelegate(IAsyncResult asyncResult) +29 System.Web.Mvc.Async.WrappedAsyncResultBase
1.End() +48
System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +28
System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
System.Web.CallHandlerExecutionStep.InvokeEndHandler(IAsyncResult ar) +152
System.Web.CallHandlerExecutionStep.OnAsyncHandlerCompletion(IAsyncResult ar) +126
My web server is (include version): Azure App Service
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):