Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.lil-consulting.com
I ran this command: Create new ISPConfig SSL certificate (yes,no) [no]: yes
It produced this output: Checking / creating certificate for server1.azure.FQDN
Using certificate path /etc/letsencrypt/live/server1.azure.FQDN
Server's public ip(s) (20.254.101.89) not found in A/AAAA records for server1.azure.FQDN:internal IP Address
Ignore DNS check and continue to request certificate? (y,n) [n]: y
Using apache for certificate validation
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
Obtaining a new certificate
An unexpected error occurred:
The server will not issue certificates for the identifier :: Error creating new order :: Cannot issue for "...server1.azureFQDN": The ACME server refuses to issue a certificate for this domain name, because it is forbidden by policy
My web server is (include version): Apache2
The operating system my web server runs on is (include version): Ubuntu 20.04 LTS
My hosting provider, if applicable, is: N/A my own azure server
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): No - building ISPServer
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): 0.40.0