This website is not secure, but the certificate has not yet expired

Dear Juergen.
We have detected that our website https://support.intelecta.biz/ is showing “The connection is not private” and “is not safe” in the address bar. If the cerficacion still does not expire.

Thanks for your help.

Hi @sergio1

there is a CNAME definition ( https://check-your-website.server-daten.de/?q=support.intelecta.biz ):

Host T IP-Address is auth. ∑ Queries ∑ Timeout
support.intelecta.biz C desk.cs.zohohost.com yes 1 0
A 8.39.54.74 yes
www.support.intelecta.biz Name Error yes 1

So the host of desk.cs.zohohost.com must install a certificate.

And there is a certificate with a lot of domain names - 90 domain names:

CN=helpdesk.highcomm.com (6159)
	18.03.2019
	16.06.2019
expires in 55 days	assist.toowongfc.com.au, assistance.plantationspme.fr, care.brilian.co.id, concierge.dragonbelle.com, customer-support.reliancehie.org, customercare.tweppy.com, customersupport.iwantthatcrm.com, easterseals.sigaostudios.com, exceltransactions-qbo.support.sasant.com, forum.manageengine.com.tr, help.blayzegroup.info, help.implementationist.com, helpdesk.aerosoft.com, helpdesk.allsoft.mx, helpdesk.buckner.com, helpdesk.bushel.co.in, helpdesk.gdltech.ca, helpdesk.gilesfoods.com, helpdesk.highcomm.com, helpdesk.interact.it, helpdesk.keeservices.net, helpdesk.littlebox.ro, helpdesk.mycloudworld.com, helpdesk.netwizph.net, helpdesk.saskit.ca, helpdesk.westarfoods.com, info.kddc.ca, jnj.fieldwy.com, portal.bayshoretechsolutions.com, soporte.citywifi.com.mx, soporte.parkeyes.com, suporte.ajudanet.info, suporte.cakeerp.com, suporte.linkfibra.com.br, suporte.vetorsaude.com.br, support.actifymedia.com, support.alainmall.net, support.alphawave.io, support.amisgest.ca, support.architectnow.net, support.backalleybowling.com, support.cloverleafanalytics.com, support.computify.co.uk, support.corpcloud.com.au, support.creditloancompare.com, support.delphime.com, support.evolveims.com, support.excellent.co.id, support.gb1900.org, support.getsimplifide.com, support.globaldatatelecom.com, support.goconsensus.com, support.gotomyerp.com, support.hearitright.com, support.heavenlyaupairs.com, support.helloairtime.com, support.hostonorion.com, support.im-projects.com, support.interwebiz.net, support.iopracticeware.com, support.kidkare.com, support.laurenconcrete.com, support.lendingstar.com, support.lernsys.org, support.mangusfinance.com, support.mhcg.co.uk, support.parkeyes.com, support.pomt.com, support.poweronbi.com, support.qpost.com, support.redbearlabs.net, support.redtree.de, support.resiada.com, support.rivetpro.net, support.sheraeu.com, support.somagroup.com.kh, support.tenebris.com, support.thebruces.biz, support.themelego.com, support.transxt.mobilewaretech.com, support.two-it.nl, support.ultramega.fr, support.viwoinc.com, support.wealthify.com.au, support.winitaz.com, support.wrappli.com.au, supportrequests.ntyfranchise.com, websites.bluerochelpdesk.com, wellsfargo.regalpay.help, wsiticket.wsipowered.com 
- 90 entries

So you must check that zoho system if there is an option to add your domain name.

Thank you
you could eliminate this topic.

Hi,

If you wish to use custom domains with zoho desk, you’ll need to email zoho desk customer care and request to have a free certificate installed.

Thank you

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