This website is not secure, but the certificate has not yet expired

Dear Juergen.
We have detected that our website is showing “The connection is not private” and “is not safe” in the address bar. If the cerficacion still does not expire.

Thanks for your help.

Hi @sergio1

there is a CNAME definition ( ):

Host T IP-Address is auth. ∑ Queries ∑ Timeout C yes 1 0
A yes Name Error yes 1

So the host of must install a certificate.

And there is a certificate with a lot of domain names - 90 domain names: (6159)
expires in 55 days,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, 
- 90 entries

So you must check that zoho system if there is an option to add your domain name.

Thank you
you could eliminate this topic.


If you wish to use custom domains with zoho desk, you’ll need to email zoho desk customer care and request to have a free certificate installed.

Thank you

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.