Dear Juergen.
We have detected that our website https://support.intelecta.biz/ is showing “The connection is not private” and “is not safe” in the address bar. If the cerficacion still does not expire.
Thanks for your help.
Hi @sergio1
there is a CNAME definition ( https://check-your-website.server-daten.de/?q=support.intelecta.biz ):
| Host | T | IP-Address | is auth. | ∑ Queries | ∑ Timeout |
|---|---|---|---|---|---|
| support.intelecta.biz | C | desk.cs.zohohost.com | yes | 1 | 0 |
| A | 8.39.54.74 | yes | |||
| www.support.intelecta.biz | Name Error | yes | 1 |
So the host of desk.cs.zohohost.com must install a certificate.
And there is a certificate with a lot of domain names - 90 domain names:
CN=helpdesk.highcomm.com (6159)
18.03.2019
16.06.2019
expires in 55 days assist.toowongfc.com.au, assistance.plantationspme.fr, care.brilian.co.id, concierge.dragonbelle.com, customer-support.reliancehie.org, customercare.tweppy.com, customersupport.iwantthatcrm.com, easterseals.sigaostudios.com, exceltransactions-qbo.support.sasant.com, forum.manageengine.com.tr, help.blayzegroup.info, help.implementationist.com, helpdesk.aerosoft.com, helpdesk.allsoft.mx, helpdesk.buckner.com, helpdesk.bushel.co.in, helpdesk.gdltech.ca, helpdesk.gilesfoods.com, helpdesk.highcomm.com, helpdesk.interact.it, helpdesk.keeservices.net, helpdesk.littlebox.ro, helpdesk.mycloudworld.com, helpdesk.netwizph.net, helpdesk.saskit.ca, helpdesk.westarfoods.com, info.kddc.ca, jnj.fieldwy.com, portal.bayshoretechsolutions.com, soporte.citywifi.com.mx, soporte.parkeyes.com, suporte.ajudanet.info, suporte.cakeerp.com, suporte.linkfibra.com.br, suporte.vetorsaude.com.br, support.actifymedia.com, support.alainmall.net, support.alphawave.io, support.amisgest.ca, support.architectnow.net, support.backalleybowling.com, support.cloverleafanalytics.com, support.computify.co.uk, support.corpcloud.com.au, support.creditloancompare.com, support.delphime.com, support.evolveims.com, support.excellent.co.id, support.gb1900.org, support.getsimplifide.com, support.globaldatatelecom.com, support.goconsensus.com, support.gotomyerp.com, support.hearitright.com, support.heavenlyaupairs.com, support.helloairtime.com, support.hostonorion.com, support.im-projects.com, support.interwebiz.net, support.iopracticeware.com, support.kidkare.com, support.laurenconcrete.com, support.lendingstar.com, support.lernsys.org, support.mangusfinance.com, support.mhcg.co.uk, support.parkeyes.com, support.pomt.com, support.poweronbi.com, support.qpost.com, support.redbearlabs.net, support.redtree.de, support.resiada.com, support.rivetpro.net, support.sheraeu.com, support.somagroup.com.kh, support.tenebris.com, support.thebruces.biz, support.themelego.com, support.transxt.mobilewaretech.com, support.two-it.nl, support.ultramega.fr, support.viwoinc.com, support.wealthify.com.au, support.winitaz.com, support.wrappli.com.au, supportrequests.ntyfranchise.com, websites.bluerochelpdesk.com, wellsfargo.regalpay.help, wsiticket.wsipowered.com
- 90 entries
So you must check that zoho system if there is an option to add your domain name.
Thank you
you could eliminate this topic.
Hi,
If you wish to use custom domains with zoho desk, you’ll need to email zoho desk customer care and request to have a free certificate installed.
Thank you
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