SSL installation does not show green padlock

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: johnnysp.com

I ran this command: I start my Synology NAS with my browser

It produced this output: Shows Not Secure Chrome browser. Certificate details –
Issued to: Johnnysp
Issued by Let’s Encrypt Authority X3
Valid from 3/7/2020 to 6/5/2020

My web server is (include version): Synology Model DS2419+; DSM version 6.2.2-24922 Update 4

The operating system my web server runs on is (include version): Windows 10 Pro version 1909 OS Build 18363.693

My hosting provider, if applicable, is: ChangeIP.com

I can login to a root shell on my machine (yes or no, or I don’t know): No

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): Not knowingly using certbot

Right now your website doesn’t show anything at all, it does not respond to pings, and it doesn’t show anything when portscanned on common ports:

% nmap johnnysp.com
Starting Nmap 7.80 ( https://nmap.org ) at 2020-03-08 23:11 CET
Note: Host seems down. If it is really up, but blocking our ping probes, try -Pn
Nmap done: 1 IP address (0 hosts up) scanned in 3.15 seconds

% nmap johnnysp.com -Pn
Starting Nmap 7.80 ( https://nmap.org ) at 2020-03-08 23:11 CET
Nmap scan report for johnnysp.com (108.35.27.19)
Host is up.
rDNS record for 108.35.27.19: pool-108-35-27-19.nwrknj.fios.verizon.net
All 1000 scanned ports on johnnysp.com (108.35.27.19) are filtered

Nmap done: 1 IP address (1 host up) scanned in 201.81 seconds

(don’t expect a green padlock, it’s grey now)