Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:hportal.redhammer.io
I ran this command:sudo certbot --apache -d hportal.redhammer.io
It produced this output:
Detail: Invalid response from
[22.214.171.124]: "\n\n404 Not
To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
- Your account credentials have been saved in your Certbot
configuration directory at /etc/letsencrypt. You should make a
secure backup of this folder now. This configuration directory will
also contain certificates and private keys obtained by Certbot so
making regular backups of this folder is ideal.
My web server is (include version): Apache/2.4.18 (Ubuntu)
The operating system my web server runs on is (include version):
DISTRIB_DESCRIPTION="Ubuntu 16.04.7 LTS"
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):
I'm not able to request a cert. I'm currently coordinating with our network folks whether ports 80 and 443 is enabled. Though I did test by browsing the URL and works on http but not on https. Not sure if this should be accessible even without a certificate on a https or need to redirect http to https before it'll work?