Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
My web server is (include version):
Server version: Apache/2.4.18 (Ubuntu)
The operating system my web server runs on is (include version):
Ubuntu 16.04
My hosting provider, if applicable, is:
Digital Ocean
I installed Certbot with (certbot-auto, OS package manager, pip, etc):
I ran this command and it produced this output:
sudo certbot --authenticator standalone --installer apache --pre-hook “systemctl stop apache2” --post-hook “systemctl start apache2”
Logs are stored in /var/log/letsencrypt by default. Feel free to redact domains, e-mail and IP addresses as you see fit.
File “/usr/lib/python2.7/dist-packages/certbot/main.py”, line 698, in run
certname, lineage)
File “/usr/lib/python2.7/dist-packages/certbot/main.py”, line 85, in _get_and_save_cert
lineage = le_client.obtain_and_enroll_certificate(domains, certname)
File “/usr/lib/python2.7/dist-packages/certbot/client.py”, line 375, in obtain_and_enroll_certificate
self.config)
File “/usr/lib/python2.7/dist-packages/certbot/storage.py”, line 1019, in new_lineage
os.mkdir(live_dir)
OSError: [Errno 20] Not a directory: ‘/etc/letsencrypt/live/www.meriah.my-0002’
2018-02-05 15:00:32,837:ERROR:certbot.log:An unexpected error occurred: