Renew Certificate using DreamHost

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.uudb.org

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: Dream Host/Word Press

I can login to a root shell on my machine (yes or no, or I don't know): IDK

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): I sign in at Dream Host and then open Word Press

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

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You say "renew certificate" - how did you obtain the one you want to renew?

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Also, why do you think you need to renew it now?

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I have no idea. I'm new to this site, it's all volunteer run, and I don't know who managed and obtained this certificate.

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I need to renew because it's expired and people are able to access the site.

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UNABLE to access

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Yes, I see that now.
But there was a cert issued on September 13.
See: crt.sh | 14534382280
Seems that something is able to renew the cert but is having trouble using the newly issued cert(s).

You are going to need access to the server.
Who can login as admin/root?
[you may need to restart the server or services]

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On DreamHost do I need to import this cert?

I am the new admin. I don't get all the notifications yet, obviously.

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Either way: Work would need to be done on the Dreamhost server.

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Hello @Kellie,

I believe there maybe some Geo Blocking going, several location from around the world are showing "Connection timed out" here Permanent link to this check report.

Here are some tool to help check:

Please read these:

Edit:
And it looks like Apache is the server

$ curl -Ii http://www.uudb.org/.well-known/acme-challenge/sometestfile
HTTP/1.1 404 Not Found
Date: Thu, 31 Oct 2024 20:19:07 GMT
Server: Apache
Expires: Wed, 11 Jan 1984 05:00:00 GMT
Cache-Control: no-cache, must-revalidate, max-age=0
Link: <https://www.uudb.org/wp-json/>; rel="https://api.w.org/"
Upgrade: h2
Connection: Upgrade
Vary: User-Agent
Content-Type: text/html; charset=UTF-8
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For shared hosting, Dreamhost handles all this via their control panel. They support LetsEncrypt by default.

For the managed wordpress Dreampress, this is also all automated by their systems.

Dreampress is their scalable wordpress system and a specific service. Most Dreamhost users just install wordpress on their shared hosting plans.

The only users who would need to use an acme-client or worry about the stuff mentioned by others would be using managed servers from dreamhost. This is rare compared to their other users.

Edit:

If your cert got mangled, its often due to an issue with DNS/Cloudflare. Review to make sure everything is up to date (they update ips regularly), and you can remove the old certificate then add a new one to trigger an acme-order to update the certificate.

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