Hi guys, I did not there are other threads for this but I figured it was best to start a new one than to jump on the back of someone else thread.
Just a couple of questions really, we’ve filed for a rate limit exemption last week but we’ve heard nothing back, so my questions are.
- Should I have received a notification that the request had been received ?
- What is the average turnaround on these ?
- Is someone able to confirm that the application has been received and if so who do I need to contact ?
Thanks for writing.
Nope - it's a Google Form and doesn't send any explicit confirmation.
It's variable and case dependent. Typically its on the order of ~1-2 months. It's a very manual process staffed primarily by one individual.
I can check the status of the application but I need to know how to identify your request Can you provide the email address you used and some information about the adjustment (domain names, account IDs, etc)?
I can’t provide a massive amount as it is a company account, the email address on it would have been sysadmin at motionpicturesolutions dot com
I’ve put the adjustment forward. You should receive an email at that address when the change is completed in production in the next week or two.
Thanks man, it’s appreciated
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