Problem installing SSL Certiifcate on Siteworx Platform

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: Generate All With Lets Encrypt

It produced this output:» Installing SSL Certificate failed!
» Check LetsEncrypt log at: SiteWorx > Administration > Logs

Under Administration logs I get the following error message: Domain:
Type: connection
Detail: Fetching
Connection reset by peer
Type: connection
Detail: Fetching
Connection reset by peer
To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If you're using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided.

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: Siteworx

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

Hi @carltonh

there is a parking page. You can't create a certificate via http validation if there is a parking page from a company visible.

If this

is a tool from your hoster, ask your hoster. But the parking page may say: Your dns entry is wrong.

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