Nxdomain looking up A for

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.criticalcareupdate.com

I ran this command: /home/bitnami/letsencrypt/letsencrypt-auto certonly -w /home/bitnami/apps/wordpress/htdocs -d criticalcareupdate.com -d www.criticalcareupdate.com

It produced this output:

My web server is (include version): dont know

The operating system my web server runs on is (include version): ubuntu

My hosting provider, if applicable, is: amazon lightsail
Domain- google domains

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): I dont know

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): I dont know

Hi @remmel

the www isn’t defined - see https://check-your-website.server-daten.de/?q=criticalcareupdate.com

Host Type IP-Address is auth. ∑ Queries ∑ Timeout
criticalcareupdate.com A 34.209.162.93 Portland/Oregon/United States (US) - Amazon.com, Inc. Hostname: ec2-34-209-162-93.us-west-2.compute.amazonaws.com yes 1 0
AAAA yes
www.criticalcareupdate.com Name Error yes 1 0
*.criticalcareupdate.com A Name Error yes
AAAA Name Error yes
CNAME Name Error yes

No www A or AAAA, no wildcard.

Create an A record if you want to use that domain name.

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Please pardon my ignorance, I am not a technical person.
How do I create A record ? On amazon lightsail or on google domains ?

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Read the output of the check. There are your name servers listet, there you have to change that.

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Thank you very much.
I added one more A record in amazon lightsail DNS page.
Then I was able to install the certificates.

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