Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: knowledge.thompsonavc.co.uk
I ran this command: sudo certbot --apache -m admin@thompsonavc.co.uk -d knowledge.thompsonavc.co.uk -d www.knowledge.thompsonavc.co.uk
It produced this output:
Important Notes:
-The following errors were reported by the sever:
Domain: www.knowledge.thompsonavc.co.uk
Type: None
Detail: DNS problem: NXDOMAIN looking up A for www.knowledge.thompsonavc.co.uk
My web server is (include version): Apache 2.4.29
The operating system my web server runs on is (include version): Ubuntu 18.04.1 LTS
My hosting provider, if applicable, is: n/a - locally hosted
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): n/a