Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.itguides.no
I ran this command:
sudo certbot --apache
It produced this output:
Domain: www.itguides.no
Type: None
Detail: DNS problem: NXDOMAIN looking up A for www.itguides.no
My web server is (include version):
Apache 7.2
The operating system my web server runs on is (include version):
Ubuntu 18.04 LTS
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
Google cloud
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): 0,31,0
If they will always be at the same IP, you can CNAME www.itguides.no to itguides.no.
[that way you only need to change it in one place should the IP info ever change]