Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
Linux 4.4 generic
That's not a webserver, that's the name and version of a kernel for an operating system.
Besides that, you seem to have removed all the other important and required questions of the provided questionnaire. Without the answers to those questions, we can't do anything for you. There is no such thing as a crystal ball by which we can magically aquire the required information. So I urge you to fill in the answers to the questions to your best knowledge:
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
Hi @iqbalbarni
there is a check of your domain, ~~70 minutes old - https://check-your-website.server-daten.de/?q=mashail.com.sa
An expired certificate:
CN=mashail.com.sa
08.11.2019
06.02.2020
29 days expired
mashail.com, mashail.com.sa,
www.mashail.com, www.mashail.com.sa - 4 entries
And a lot of older Letsencrypt certificates, first from 2016-06-25 12:14:00.
Now active certificate.
How did you create these? Looks like you have an ACME-v1-client that doesn't work. ACME-v1 is deprecated.
Sir,
Me new to new this technical, I donāt how to how this things works.
Currently i login as admin
Welcome to Ubuntu 14.04.6 LTS (GNU/Linux 4.4.0-97-generic i686)
This operating system hasn't received security updates for almost a year. It needs to be reinstalled or replaced with a new version.
I don't know immediately whether this is related to your certificate renewal problem, but it might be. @JuergenAuer mentioned that you could be using out-of-date Let's Encrypt client software that isn't receiving updates. This could be due to your out-of-date operating system. The out-of-date Let's Encrypt client application could, in turn, no longer be compatible with the current Let's Encrypt service.
Is it possible that you could make a plan to replace the operating system on this server with a modern one?
Sir,
How to know that ??
Lets encrypt certificate is use for my website but suddenly its stop working due to expired ssl certificate. i donā
t know to renew it.
You could try running locate certbot on the server and see if it shows some output.
Sir,
Its give many result
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/storage.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/storage.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/util.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/util.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/display/init.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/display/init.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/display/completer.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/display/completer.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/display/dummy_readline.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/display/dummy_readline.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/display/enhancements.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/display/enhancements.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/display/ops.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/display/ops.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/display/util.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/display/util.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/init.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/init.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/common.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/common.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/common_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/common_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/disco.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/disco.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/disco_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/disco_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/manual.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/manual.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/manual_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/manual_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/null.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/null.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/null_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/null_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/selection.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/selection.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/selection_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/selection_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/standalone.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/standalone.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/standalone_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/standalone_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/util.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/util.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/util_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/util_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/webroot.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/webroot.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/webroot_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/webroot_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/init.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/init.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/account_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/account_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/acme_util.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/acme_util.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/auth_handler_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/auth_handler_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/cli_test.py
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/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/client_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/client_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/colored_logging_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/colored_logging_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/configuration_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/configuration_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/crypto_util_test.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/crypto_util_test.pyc
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/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/error_handler_test.pyc
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/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/display/ops_test.py
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/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/cert-san.pem
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/cert.b64jose
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/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/cert.pem
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/cli.ini
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/csr-6sans.pem
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/csr-nonames.pem
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/csr-nosans.pem
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/csr-san.der
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/csr-san.pem
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/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/dsa512_key.pem
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/dsa_cert.pem
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/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/rsa512_key.pem
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/rsa512_key_2.pem
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/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/sample-renewal.conf
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/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/archive/sample-renewal/fullchain1.pem
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/archive/sample-renewal/privkey1.pem
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/live/sample-renewal
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/live/sample-renewal/cert.pem
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/live/sample-renewal/chain.pem
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/live/sample-renewal/fullchain.pem
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/tests/testdata/live/sample-renewal/privkey.pem
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot-0.8.1.dist-info/DESCRIPTION.rst
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot-0.8.1.dist-info/INSTALLER
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot-0.8.1.dist-info/METADATA
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot-0.8.1.dist-info/RECORD
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot-0.8.1.dist-info/WHEEL
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot-0.8.1.dist-info/entry_points.txt
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot-0.8.1.dist-info/metadata.json
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot-0.8.1.dist-info/top_level.txt
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/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/augeas_lens
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/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/configurator.py
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/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/tls_sni_01_test.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/util.py
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/util.pyc
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/complex_parsing
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/complex_parsing/apache2.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/complex_parsing/conf-enabled
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/complex_parsing/test_fnmatch.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/complex_parsing/test_variables.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/complex_parsing/conf-enabled/dummy.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/multiple_vhosts
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/sites
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/apache2.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/conf-available
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/conf-enabled
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/envvars
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/mods-available
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/ports.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/sites-available
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/sites-enabled
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/conf-available/other-vhosts-access-log.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/conf-available/security.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/conf-available/serve-cgi-bin.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/conf-enabled/other-vhosts-access-log.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/conf-enabled/security.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/conf-enabled/serve-cgi-bin.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/mods-available/ssl.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/mods-available/ssl.load
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/sites-available/000-default.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_apache/tests/testdata/debian_apache_2_4/default_vhost/apache2/sites-available/default-ssl.conf
/home/nartus/.local/share/letsencrypt/lib/python2.7/site-
Sir ??
Please guide me how to do i fix this.
Try locate certbot-auto to find where certbot-auto exists on your system.
Then run that complete path plus --no-self-upgrade renew. For example, if you see that certbot-auto is at /home/nartus/certbot-auto, then run /home/nartus/certbot-auto --no-self-upgrade renew.
I ran command that you advise but result below
/home/nartus$ /home/nartus/certbot-auto
-bash: /home/nartus/certbot-auto: No such file or directory
Sorry, thatās just an example based on the output of locate certbot-auto. You have to run that to find out where certbot-auto is really found on the system.
Sir,
I got it
/etc/letsencrypt/certbot-auto
/opt/eff.org/certbot/venv/certbot-auto-bootstrap-version.txt
/usr/local/bin/certbot-auto
/usr/sbin/certbot-auto
i locate cartbot-auto
/etc/letsencrypt/certbot-auto
/opt/eff.org/certbot/venv/certbot-auto-bootstrap-version.txt
/usr/local/bin/certbot-auto
/usr/sbin/certbot-auto
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But i dont know what to do next ?
Please advise sir.
/etc/letsencrypt/certbot-auto
/opt/eff.org/certbot/venv/certbot-auto-bootstrap-version.txt
/usr/local/bin/certbot-auto
/usr/sbin/certbot-auto
what next i have to perform. what command i should
dpkg: error processing package apparmor-utils (āconfigure):
dependency problems - leaving unconfigured
Errors were encountered while processing:
You should be able to run
/usr/local/bin/certbot-auto --no-self-upgrade renew
received an error
Errors were encountered while processing:
initramfs-tools
plymouth
mountall
apparmor
plymouth-theme-ubuntu-text
apparmor-utils
E: Sub-process /usr/bin/dpkg returned an error code (1)
Sir ??
received an error
Errors were encountered while processing:
initramfs-tools
plymouth
mountall
apparmor
plymouth-theme-ubuntu-text
apparmor-utils
E: Sub-process /usr/bin/dpkg returned an error code (1)
Sir Schoen,
Please adviseā¦