My web site is nosafe, I want to renew my Certificate, how could I proceeed by email?

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.casalventura.com

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: BlueHost

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

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You cannot obtain or renew Let’s Encrypt certificates by email. What sort of hosting do you have on BlueHost? Answering the last two questions would give us a lot of helpful information.

Also, have you obtained a Let’s Encrypt certificate before? If so, what process did you undergo?

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If you don’t have any clue how to answer those questions, chances are very likely you’ve got some kind of shared hosting with a “point and click” control panel. In that case, you should ask your hosting provider (BlueHost) for support.

Seeing you’ve got a WordPress site running, there’s a good chance you’ve got the WordPress Web Hosting package. If so, according to this page: https://my.bluehost.com/hosting/help/free-ssl it should have been just a manner of setting the “Free SSL certificate” to “On” and you shouldn’t have any difficulties like you’re having now.

In that case you most definitely should ask BlueHost for support!

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