Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: dev-dfapigw.telpaygroup.dev
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
There is no "link". You use an "ACME Client" program to request and renew certs.
There are many such clients. Certbot is one popular one.
You must have used one to get the cert. And, it has been renewing on schedule every 60 days from Jun 2023 until now. Something has gone wrong with your setup.
If you provide more info from the form you were shown we may be able to give advice.
Looking at this further I see your DNS has an IP address for an AWS EC2 instance.
Have you recently gotten a new public IP for that instance but did not update your DNS at your registrar (NameCheap)?
Trying HTTP and HTTPS to your ports 80 and 443 timeout. Using HTTP port 80 is one common method of getting a cert with an ACME Client. Have you changed your Security Group access rules lately? Or your Network VPC ACL rules?
You also have a problem with your DNS config. You have a CNAME at the apex domain for telpaygroup.dev. I do not know if that is causing any of your current problems but a CNAME at that level violates DNS rules.
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To try to be even more clear: You must have software running (called an "ACME client") on a server somewhere, most likely the web server, which handles automatically requesting renewed certificates as needed and installing them where they need to go. It looks like this software is no longer managing to renew. It's highly likely this is related to your domain not being accessible, but you'd need to look at how whatever software you're running is configured and its log files to know what exactly what it's trying to do. But I would guess that if you fix your DNS and firewall issues so that your domain is functional again, then your ACME client would be able to get a certificate again.
