Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: belvillecommunitygarden.org.uk
I ran this command: Lets encrypt wizard on Wordpress site
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):
I created the SSL certificate previously with the Let's Encrypt plug in with no real issues, but have ran into problems while attempting to renew.
After various errors and going round in circles I now have no usable certificate, no token to add as a txt file to my DNS Records and the set up wizard does not even have a DNS verification step any more and just continues to fail authentication at certificate generation. Reseting Let's encrypt hasn't allowed me to solve the issue.
I have deleted previous certificate off hosting cpanel, previous txt files off dns records and would like to begin process again
Any help or guidance would be hugely appreciated