My 'Let's Encrypt' certificate has failed to renew automatically


#1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:graybrown.uk

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):Linux

My hosting provider, if applicable, is:TSOHost

I can login to a root shell on my machine (yes or no, or I don’t know):I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):no


#2

Which of TSOHosts plans are you paying for? How do you make updates to your web site? These answers will help us figure out what your next steps should be.


#3

Hi Jacob

I have their Personal Cloud Web Hosting.

I go to:
https://www.graybrown.uk/wp-login.php?redirect_to=https%3A%2F%2Fgraybrown.uk%2Fwp-admin%2Fprofile.php%3Fwp_http_referer%3D%2Fwp-admin%2Fusers.php&reauth=1

I enter my credentials to log in and that takes me to:
https://www.graybrown.uk/wp-admin/.

This gives me access to edit my Wordpress site.

Many thanks
Graham


#4

Thanks for the info! It looks like TSOHost is managing your HTTPS certificate for you, so they are the only ones who can fix it. Can you file a support ticket with them and let us know how it goes? Thanks!


#5

I know that Google blogger is now giving free ssl certificate. So I moved my site fifa 2018 world cup event site to https and now facing the problem of sitemap pending on Google webmaster tool. I’m posting here because ssl are provided by let’s encrypt to Google blogger. Any solution?


#6

When we have hosting provider integrations using Let’s Encrypt certificates, normally only the hosting provider can resolve problems with the integration. As in the case @jsha mentioned, only TSOHost can fix the TSOHost integration with Let’s Encrypt, while in your case, only Google Blogger can fix the Google Blogger integration.

If any of these hosting providers turn out to need technical assistance from us, they can definitely contact us on the forum. However, Let’s Encrypt itself can’t do anything from our end to force providers to offer our certificates, to update certificates in their hosting environments, or to fix integration problems.

By the way, I know you have a real question about Let’s Encrypt services, but I’ll point out that posting links to your site on this forum likely won’t improve its search rankings because the forum generates all external links with the rel="nofollow" attribute.


#7

Thanks for your quick reply. I know that external link from this fourm are nofollow and I have clear understanding about nofollow back link, if you want you can remove the link but my intention was not getting link fourm this site … But to know why sitemap is pending after I moved to https.
Anyway thanks once again!