Inquiry: API limit modification request answer delay

Issuance Policy
1

Hello,

we requested raising the API limits and have not heard back. Is there a way to see the status of our request?

My domain is: idealo.com
AccountID: 48911194

Thank you,
Samir

2

Hi @SamirNassar-idealo,

When did you submit the request?

@jple Do you know what the status of this request is?

3

Either December 27 or 28. But we don’t recieve notifications as to acceptance of request.

5

Hi @ricardo.band - I don't have any visibility into rate limit requests myself but I will follow-up with the folks that do and get back to you. Thanks for your patience

6

So sorry for the delay @ricardo.band, hoping to get these out today. Thanks so much for your patience and for using Let’s Encrypt!

Best,
JP

2 Likes
7

Hello @jple thank you for looking into this for us. Did you send us any notifications by mail?

1 Like
8

Thank you very much in behalf of idealo Internet GmbH for looking into this.

1 Like
10

Hello, with repeated unanswered requests for information we are wondering what is happening.

11

We re-requested an API limit increase through the indicated form.

12

All taken care of by Let’s Encrypt. Thank you @jple !

2 Likes
13

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