Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.cutefigurehk.com
I ran this command:
i browse my url, then it show the website has an expired certificate. however, i have renew it already. the new expired day is 2020-12-09
then i check on whynopadlock, it shows “You have an invalid or missing intermediate (bundle) certificate. This may not break your padlock on all browsers, but will on others. Please contact your SSL Vendor for assistance with this error.” and “You currently have TLSv1 enabled.
This version of TLS is being phased out. This warning won’t break your padlock, however if you run an eCommerce site, PCI requirements state that TLSv1 must be disabled by June 30, 2018.”
My web server is (include version):
The operating system my web server runs on is (include version): IOS
My hosting provider, if applicable, is: google cloud
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):