Flask Ubuntu Cert Renew Problem

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1

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My domain is:faportal-usa.com

I ran this command:sudo certbot --apache

It produced this output:

Failed authorization procedure. faportal-usa.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://faportal-usa.com/.well-known/acme-challenge/lAdM1zczLg1Z9MV5K4MLDIHWZ9Dz9r3uQfOiOTSa5-k: Timeout during connect (likely firewall problem), portal-finchautomation-indiana.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://portal-finchautomation-indiana.com/.well-known/acme-challenge/3DzEv7dkmJyKKtUL0QtfcE0nLZM-axEY2DJZoSKLn3I: Timeout during connect (likely firewall problem), www.portal-finchautomation-indiana.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://www.portal-finchautomation-indiana.com/.well-known/acme-challenge/SeeIGdWOy1xpQafZC9cTOPWVjNGHxAyDVrRBh0KgEyk: Timeout during connect (likely firewall problem), www.faportal-usa.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://www.faportal-usa.com/.well-known/acme-challenge/1I8wxnl7VWQz8J2c00YJ_z6xrnmwDXh6EKIDFmoPkw4: Timeout during connect (likely firewall problem)

IMPORTANT NOTES:

My web server is (include version):

The operating system my web server runs on is (include version):Ubuntu 18.04.4 LTS

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

2

Do you have port 80 opened in your firewall and/or router?

3

thats waa my thoughs to so i checked it is open

4

check using nmap on ssh
here are the results

Starting Nmap 7.60 ( https://nmap.org ) at 2020-07-09 18:11 UTC
Nmap scan report for (xxx.xxx.xxx.xxx)
Host is up (0.000080s latency).
Not shown: 65530 closed ports
PORT STATE SERVICE
22/tcp open ssh
80/tcp open http
443/tcp open https
3306/tcp open mysql
33060/tcp open mysqlx

Nmap done: 1 IP address (1 host up) scanned in 1.35 seconds

5

These are my results:

osiris@erazer ~ $ nmap faportal-usa.com
Starting Nmap 7.80 ( https://nmap.org ) at 2020-07-09 21:12 CEST
Nmap scan report for faportal-usa.com (64.227.22.190)
Host is up (0.12s latency).
rDNS record for 64.227.22.190: finchautomation.portal.development.jes
Not shown: 996 filtered ports
PORT     STATE  SERVICE
22/tcp   open   ssh
53/tcp   closed domain
443/tcp  open   https
3306/tcp open   mysql

Nmap done: 1 IP address (1 host up) scanned in 11.45 seconds
osiris@erazer ~ $

Same results for portal-finchautomation-indiana.com obviously (same IP address).

6

thank you turns out it was the port number
found where it was blocked
turned it on and everything is up and running
thanks again

7

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