Facing the issue in renew the certificate

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1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: https://eseller360.com/

I ran this command: sudo certbot renew

It produced this output: Attempting to renew cert (eseller360.com) from /etc/letsencrypt/renewal/eseller360.com.conf produced an unexpected error: Failed authorization procedure. eseller360.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: 165.22.218.152: Fetching http://eseller360.com/.well-known/acme-challenge/TobjtdqJqNI2Q23yd3gFH_vzNZggr_dYkvGif5k5ORg: Timeout during connect (likely firewall problem), www.eseller360.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: 165.22.218.152: Fetching http://www.eseller360.com/.well-known/acme-challenge/yCjVonx2KubcNMfU3wl_0FA8rb9OBIm86F8CoILb29M: Timeout during connect (likely firewall problem). Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/eseller360.com/fullchain.pem (failure)

My web server is (include version): Apache and Ubuntu18

The operating system my web server runs on is (include version): Ubuntu18

My hosting provider, if applicable, is: Digitalocean

I can login to a root shell on my machine (yes or no, or I don't know): Yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

2

Hi @ravinesh1234, and welcome to the LE community forum :slight_smile:

Something has changed since your last cert renew:

HTTP [port 80] needs to be open.

3

I concur with Rudy's post.

PORT    STATE    SERVICE
22/tcp  open     ssh
80/tcp  filtered http
443/tcp open     https
4

Yes i have added some firewall changes 4 months before but i do not remember what exactly i had done

5

And Let's Debug's results Let's Debug
agrees with both @rg305 and @Rip

6

Also i am not able to open my website with http, only accessible through https .

I am new for server related work . I would request you to kindly guide me step by step

7

You don't have any notes about that?

Try starting with:
sudo ufw status

FYI: This is not:

  • an Ubuntu forum
  • a firewall forum
8

No i do not remember

OpenSSH ALLOW Anywhere
22 ALLOW Anywhere
Apache Secure ALLOW Anywhere
443/tcp ALLOW Anywhere
OpenSSH (v6) ALLOW Anywhere (v6)
22 (v6) ALLOW Anywhere (v6)
Apache Secure (v6) ALLOW Anywhere (v6)
443/tcp (v6) ALLOW Anywhere (v6)

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sudo ufw allow http
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To Action From

OpenSSH ALLOW Anywhere
22 ALLOW Anywhere
Apache Secure ALLOW Anywhere
443/tcp ALLOW Anywhere
80/tcp ALLOW Anywhere
OpenSSH (v6) ALLOW Anywhere (v6)
22 (v6) ALLOW Anywhere (v6)
Apache Secure (v6) ALLOW Anywhere (v6)
443/tcp (v6) ALLOW Anywhere (v6)
80/tcp (v6) ALLOW Anywhere (v6)

11

Still not able to access the website through http. What to do next

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Is the website accessible from itself, or from within the same network?

13

OK so

sudo ufw status numbered

Should show you what the firewall is doing unless you are using some other firewall.

14

i can access only through https:// but not able to access through http://
and when i put domain name then it is redirecting to https

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[ 1] OpenSSH ALLOW IN Anywhere
[ 2] 22 ALLOW IN Anywhere
[ 3] Apache Secure ALLOW IN Anywhere
[ 4] 443/tcp ALLOW IN Anywhere
[ 5] 80/tcp ALLOW IN Anywhere
[ 6] OpenSSH (v6) ALLOW IN Anywhere (v6)
[ 7] 22 (v6) ALLOW IN Anywhere (v6)
[ 8] Apache Secure (v6) ALLOW IN Anywhere (v6)
[ 9] 443/tcp (v6) ALLOW IN Anywhere (v6)
[10] 80/tcp (v6) ALLOW IN Anywhere (v6)

16

I don't think you understood my question.
We know it can't be reached via HTTP from the Internet.

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How to check ? please guide

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Check whether your droplet has a firewall enabled in the DigitalOcean control panel as well.

Droplets → Networking → Firewall.

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You have no inbound rule for 80.